Regulatory information

Williams London Ltd is registered in England & Wales.

Company registration number: 14685140
VAT registration number: 501 2360 53

Registered office:
9 Pembridge Road
Notting Hill
London W11 3JY

Williams London is a member of Client Money Protect (CMP). Client monies are held in a dedicated client account, ringfenced from the firm's own funds, in accordance with the Client Money Protection Schemes for Property Agents (Approval and Designation of Schemes) Regulations 2018.

Membership number: CMP013987
View CMP certificate (PDF) →

Williams London is a member of the Property Redress Scheme, a government-approved independent redress provider for the property sector, offering an independent route for the resolution of unresolved complaints between consumers and our firm.

Membership number: PRS047348
View PRS certificate (PDF) →
theprs.co.uk →

Williams London is registered with the Information Commissioner's Office (ICO). Personal data is processed in accordance with the UK GDPR and applicable data protection legislation.

ICO registration number: ZB737222

Full details are set out in our privacy notice.

Williams London complies with the UK Anti-Money Laundering Regulations and is supervised by HMRC under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. Identity verification, source of funds checks and customer due diligence may be required where applicable under UK law.

We aim to resolve any concerns promptly and personally. Our complaints handling procedure sets out how to raise a matter with us and the steps that follow, including referral to the Property Redress Scheme where appropriate.

Complaints procedure →